The Rushcliffe Promise

Thank you! “ A thank you card was received from parents of a resident thanking management and staff for making their daughter’s birthday so special including sending pictures of the celebration. ”

To all the staff “ Our mum lived with you for 7 years and the last few months were really difficult for her and us as she got poorly. But we really appreciated the kindness, sympathy, and support through this time. ”

Matthews “ I would like to take this opportunity to thank you and all your staff for the excellent care and professional rehabilitation offered to my sister. We are very pleased with her overall progress and are delighted that Kathy is maintaining  a positive mental attitude during her recovery. This is  helped massively by the happy, friendly upbeat approach from you and all your staff. ”

Outstanding Care and Support “ Thank you from the bottom of my heart to all the staff that cared for Margaret, especially Joyce, Bambie, Wren, Jo & Carla. Through the most difficult times you were always there for her and although I was a long way away I knew she was well cared for. You always took the time speak to me on the phone, even when busy. God bless you all. ”

Just Perfect “ I have sat in your garden a few times now with Mum, it’s perfect. Just enough shade even in the heat, but open enough to enjoy the sky. ”

Thank You “ Our relative has shown a great improvement during her time at the residence. Reduction in aggression, speech is slowly improving. ”

Amazing “ We couldn’t ask for a better group of people to care for our loved one. We can’t wait to get back to see you all properly. ”

Lovely Staff “ I hope all the lovely staff are keeping well. I think about you all often and remember your care ”