Visited one of our homes recently?
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Thank you “ There are not enough words to say how much we appreciate your efforts on our loved ones’ behalf, thank you. ”
Thank you for help “ A resident thanked staff for helping them when they were having negative thoughts. Staff took time to sit, listen and discuss matters with the resident until they felt positive about their situation. ”
To all the staff “ Our mum lived with you for 7 years and the last few months were really difficult for her and us as she got poorly. But we really appreciated the kindness, sympathy, and support through this time. ”
Thanking You “ The staff are absolutely wonderful, caring, friendly, helpful and approachable. ”
Just Perfect “ I have sat in your garden a few times now with Mum, it’s perfect. Just enough shade even in the heat, but open enough to enjoy the sky. ”
Second Home “ Since working at Matthews Unit I feel I have met loads of amazing people, it is like my second home. ”
Wonderful Variety “ What a wonderful variety of activities, so enriching well done all ”
What an amazing care service! “ I am delighted to provide a review for this outstanding service. Having managed care services for many years for the NHS and private care providers , after retraining, I am now going into The Old School House to provide a barbering service to the gentlemen living there. This is one of the best care homes that I have been too (and there have been many over the years). It is clear that the manager and staff team supporting the residents genuinely care for the people living and there is always something going on, the last time I visited the coronation was being celebrated and prior to my visit yesterday everyone had been taking part in a sports day event. In my opinion this service deserves an outstanding rating with CQC. Keep doing what you’re doing!….. you are all amazing. ”