Visited one of our homes recently?
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Lovely Staff “ What a lovely atmosphere, helpful staff ”
Thank you for help “ A resident thanked staff for helping them when they were having negative thoughts. Staff took time to sit, listen and discuss matters with the resident until they felt positive about their situation. ”
Atmosphere is very positive “ Atmosphere is very positive, staff appear to be extremely caring and residents are happy ”
Wonderful Care “ We found Highbury and I cannot thank the staff enough for all the wonderful care given to my husband. He remains steady and out of hospital, thanks to Highbury ”
Excellent Care “ I had to visit a Patient at The Old School House last week and was so impressed with the surroundings and the level of Care the residents receive. Staff were so efficient and went above and beyond in finding the information I required to carry out my visit. Its very clear that the staff care so much about all of their residents and what a lovely environment they have created. 5 Stars all round ”
It’s been reassuring “ From day one you put our minds at ease with the love and compassion ”
To the staff a big Thank You “ Today we were informed by the staff that on occasions X has now started to brush her teeth. This is excellent news & the first for many years for the family. To the staff a big Thank You. ”
Caring and hardworking “ I have been visiting the home now for eight months and have found the staff very welcoming, caring and hardworking in what must be sometimes difficult and trying circumstances. ”