The Rushcliffe Promise

Always Helpful “ The staff here are very nice and always help me with what I need ”

BIG THANK YOU “ Just to say a very BIG THANK YOU to everybody at Jasmine Court especially all the staff working in Poppy and Lavender. You have all been so kind to Dad (BS) and us and understanding of Dad’s more challenging times! ”

To all Staff “ Thank you so much for looking after my husband (RC). Although he wasn’t always on his best behaviour but you all managed to keep him clean and comfortable and he liked you all. I can’t fault anything you cared for him. Bless you all and keep up the good work! ”

What an amazing care service! “ I am delighted to provide a review for this outstanding service. Having managed care services for many years for the NHS and private care providers , after retraining, I am now going into The Old School House to provide a barbering service to the gentlemen living there. This is one of the best care homes that I have been too (and there have been many over the years). It is clear that the manager and staff team supporting the residents genuinely care for the people living and there is always something going on, the last time I visited the coronation was being celebrated and prior to my visit yesterday everyone had been taking part in a sports day event. In my opinion this service deserves an outstanding rating with CQC. Keep doing what you’re doing!….. you are all amazing. ”

Thank you “ There are not enough words to say how much we appreciate your efforts on our loved ones’ behalf, thank you. ”

A great experience for student nurses “ The person centred care and compassion staff have towards their residents resembles a good skill mix which is a positive outcome ”

Atmosphere is very positive “ Atmosphere is very positive, staff appear to be extremely caring and residents are happy ”

To the staff “ Thank you so much for your kindness to my dad. I know he was only with you a few weeks but you made his passing very dignified and peaceful. ”