The Rushcliffe Promise

Wonderful Care “ We found Highbury and I cannot thank the staff enough for all the wonderful care given to my husband. He remains steady and out of hospital, thanks to Highbury ”

Impressed “ Staffordshire Hospital informed staff they were impressed with our grab sheet information provided during for an emergency appointment. ”

Thank you “ We would like to thank you all for the wonderful care you have provided for my mum over the last three and a half years along with the kind help and support you have provided for us as a family. ”

To the staff a big Thank You “ Today we were informed by the staff that on occasions X has now started to brush her teeth. This is excellent news & the first for many years for the family. To the staff a big Thank You. ”

Kindness and Respect “ You always took the time to make me feel confident that s(he) was being taken care of with kindness and respect and love ”

Great Job “ All of you are the real stars of these times. Great job. We cannot thank you enough for the sacrifices you make to come to work during the pandemic and looking after the residents. ”

Staff are all so lovely “ My brother has been at Matthews Unit for a few years and we are very happy with the care he receives ”

Dignity, respectful and caring are words that describe Normanton Village View Nursing Home “ Our mum was taken to Normanton Village View Nursing Home.at the end of October 2022 to be cared for by the lovely staff here. We didn't know what to expect but all the staff were outstanding in the level of care and attention shown to mum, prior to and ultimately in the final moments of her life. The room was cosy and welcoming and nothing was too much trouble for the staff. When the end was near they let us know so all the family and grandchildren could be with mum / Grandma which was comforting and allowed us to say goodbye. Mum passed away with dignity and surrounded by love thanks to the Normanton Village View Nursing Home. ”